LiveAgent

Customer Support & HelpdeskFreeFree trial

AI-powered help desk combining chatbot, live chat, ticketing & call center. Automate up to 75% of customer conversations. Trusted by 15,000+ companies.

Comparee rates LiveAgent 54/100 in Customer Support & Helpdesk — based on catalog data as of July 2026. Methodology.

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About LiveAgent

LiveAgent is an all-in-one customer service platform that combines AI chatbot, live chat, ticketing, call center, and knowledge base capabilities. It enables businesses to automate up to 75% of customer conversations using built-in AI agents, while providing omnichannel support across email, chat, phone, social media, WhatsApp, and Viber. The platform includes 200+ integrations, supports 29 languages, and offers both SaaS and self-hosted deployment options. Designed to increase support team productivity by up to 20%, reduce support workload by 30%, and improve response times significantly.

AI ChatbotLive ChatTicketing SystemCall CenterOmnichannel SupportCustomer ServiceHelp DeskKnowledge Base

Pros & cons

✓ Pros

✓Automates up to 75% of customer conversations with AI
✓Unified omnichannel inbox reduces context switching
✓Increases support team productivity by up to 20%
✓Reduces support workload by up to 30%
✓Improves email response times by up to 75%
✓Increases conversions by up to 3x with live chat
✓No setup fee, no credit card required for trial
✓30-day free trial available
✓Trusted by 15,000+ companies

✗ Cons

No significant drawbacks documented yet.

LiveAgent pricing

$15/one-time

starting price (USD)

SubscriptionFree trial available

See current pricing on LiveAgent ↗

Frequently asked questions

What is LiveAgent?

LiveAgent is a Customer Support & Helpdesk tool: AI-powered help desk combining chatbot, live chat, ticketing & call center. Automate up to 75% of customer conversations. Trusted by 15,000+ companies.

How much does LiveAgent cost?

LiveAgent pricing starts at 15 USD (Subscription). A free trial is available.

What are the best LiveAgent alternatives?

Based on Comparee's ranking, top alternatives include BoldDesk, Botpress, Chatbase. See the full ranked list on our LiveAgent alternatives page.

How does Comparee rate LiveAgent?

LiveAgent has a Comparee Score of 54/100 — a transparent, rule-based rating from catalog signals (data completeness, pricing transparency, category fit). Affiliate partnerships never influence the score.