JivoChat

Customer Support & HelpdeskFreeFree trial

Omnichannel live chat software that unifies customer conversations across web, social media, messengers, and phone. Features AI-powered automation, chatbots, and team collaboration tools.

Comparee rates JivoChat 54/100 in Customer Support & Helpdesk — based on catalog data as of July 2026. Methodology.

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About JivoChat

JivoChat is an all-in-one customer service platform that brings together live chat, social media messaging (WhatsApp, Instagram, Facebook, Telegram), email, and phone calls into a single interface. It enables businesses to engage customers on their preferred channels, automate up to 80% of conversations with AI Agent, and streamline support operations. The platform includes features like AI-powered chatbots, video calls, team chat, CRM integration, and comprehensive analytics. Trusted by 200k+ businesses handling 14M+ chats monthly, JivoChat helps teams deliver omnichannel real-time service without hiring additional staff.

live-chatcustomer-serviceomnichannelchatbotsai-automationmessagingcrm-integrationteam-collaboration

Pros & cons

✓ Pros

✓Unified omnichannel platform reduces context switching
✓AI Agent automates routine inquiries, reducing workload
✓Generous free plan with 5 agents
✓14-day free trial with no credit card required
✓Secure data storage prevents credential sharing risks
✓Extensive integration ecosystem (50+ solutions)
✓Real-time analytics for performance monitoring
✓Multi-language support

✗ Cons

No significant drawbacks documented yet.

JivoChat pricing

Free trial available

See current pricing on JivoChat ↗

Frequently asked questions

What is JivoChat?

JivoChat is a Customer Support & Helpdesk tool: Omnichannel live chat software that unifies customer conversations across web, social media, messengers, and phone. Features AI-powered automation, chatbots, and team collaboration tools.

Is JivoChat free?

JivoChat offers a free option.

What are the best JivoChat alternatives?

Based on Comparee's ranking, top alternatives include BoldDesk, Botpress, Chatbase. See the full ranked list on our JivoChat alternatives page.

How does Comparee rate JivoChat?

JivoChat has a Comparee Score of 54/100 — a transparent, rule-based rating from catalog signals (data completeness, pricing transparency, category fit). Affiliate partnerships never influence the score.