Crisp

Customer Support & HelpdeskFreeFree trial

AI-powered customer support platform with no-code AI Agent Builder for creating AI-first workflows across websites, email, and messaging apps.

Comparee rates Crisp 77/100 in Customer Support & Helpdesk — based on catalog data as of June 2026. Methodology.

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About Crisp

Crisp is an all-in-one multichannel messaging platform that helps businesses connect with customers through AI-powered support agents. The platform features Hugo, an AI support agent teammate, and includes a no-code AI Agent Builder for quickly creating AI-first workflows. It supports major platforms including websites, emails, Facebook Messenger, Telegram, Line, Instagram, and WhatsApp. Crisp empowers companies to build AI-powered chatbots for support, pre-sales lead qualification, and customer service, enabling seamless handover between bots and human agents while reducing response times and improving customer satisfaction.

AI ChatbotCustomer SupportOmnichannel MessagingNo-Code AutomationConversational AILead QualificationWorkflow Automation

Pros & cons

✓ Pros

✓No-code AI workflow builder accessible to non-technical users
✓Omnichannel support across 6+ messaging platforms
✓Seamless bot-to-human handover preserving conversation context
✓Generous free plan with core features
✓14-day free trial on all paid plans with no card required
✓AI-guided resolutions reduce response times
✓Trusted by 10,000+ companies worldwide
✓Extensive integrations (100+) and white-labeling options

✗ Cons

✗Free plan limited to 2 seats and no AI credits
✗AI credits required for automated conversations (limited on lower tiers)
✗Pricing scales significantly for larger teams (20+ seats on Plus plan)

Crisp pricing

Free trial available

See current pricing on Crisp ↗

Frequently asked questions

What is Crisp?

Crisp is a Customer Support & Helpdesk tool: AI-powered customer support platform with no-code AI Agent Builder for creating AI-first workflows across websites, email, and messaging apps.

Is Crisp free?

Crisp offers a free option.

What are the best Crisp alternatives?

Based on Comparee's ranking, top alternatives include Intercom, Capacity, ChatBot. See the full ranked list on our Crisp alternatives page.

How does Comparee rate Crisp?

Crisp has a Comparee Score of 77/100 — a transparent, rule-based rating from catalog signals (data completeness, pricing transparency, category fit). Affiliate partnerships never influence the score.