Chatra

Customer Support & HelpdeskFreeFree trial

Multichannel support platform with live chat, chatbots, email & social messaging for businesses of all sizes.

Comparee rates Chatra 44/100 in Customer Support & Helpdesk — based on catalog data as of July 2026. Methodology.

About Chatra

Chatra is a multichannel support platform that enables businesses to communicate with customers through live chat, chatbots, email, Instagram, and Facebook from a unified dashboard. Features include real-time visitor monitoring, mobile apps for on-the-go communication, automated bots for routine tasks, and tools to boost sales through personalized interactions. Trusted by 45,000+ businesses and online stores, it helps answer questions, solve problems, and increase conversions.

live chatchatbotsemailsocial messagingcustomer supportmultichannelmessaging platformvisitor monitoring

Pros & cons

✓ Pros

✓Free plan available with 1 agent forever
✓No credit card required to start
✓Easy 3-minute setup
✓Multichannel support reduces tab-switching
✓Real-time visitor intelligence for personalization
✓Mobile apps for remote communication
✓Trusted by 45,000+ businesses
✓Comprehensive automation with bots

✗ Cons

No significant drawbacks documented yet.

Chatra pricing

Freemium with per-agent pricingFree trial available

See current pricing on Chatra ↗

Frequently asked questions

What is Chatra?

Chatra is a Customer Support & Helpdesk tool: Multichannel support platform with live chat, chatbots, email & social messaging for businesses of all sizes.

Is Chatra free?

Chatra offers a free option.

What are the best Chatra alternatives?

Based on Comparee's ranking, top alternatives include BoldDesk, Botpress, Chatbase. See the full ranked list on our Chatra alternatives page.

How does Comparee rate Chatra?

Chatra has a Comparee Score of 44/100 — a transparent, rule-based rating from catalog signals (data completeness, pricing transparency, category fit). Affiliate partnerships never influence the score.