Freshservice

Freshservice is an AI-powered IT Service Management (ITSM) platform designed to unify service, asset, and operations management on a single platform. It enables organizations to build, deploy, and improve AI Agents that resolve work end-to-end across IT workflows. The platform includes Freddy AI for self-service and proactive insights, IT Service Management with AI-powered workflows, IT Asset Management with real-time tracking, IT Operations Management with end-to-end visibility, and Enterprise Service Management capabilities. Trusted by 74,000+ businesses, Freshservice delivers enterprise-grade impact with reported 356% ROI in under 6 months, 98% average employee satisfaction, and 66% ticket deflection with AI-powered self-service.